SHIPPING AND EXCHANGE
We don't allow returns or exchanges at Al-Maxi.
You can exchange a product within 7 days if:
- You request the exchange within the first 7 days.
- The item is damaged when you receive it.
- The product is different from what you ordered.
- Something is missing, like tags or labels.
If you have an issue, email pictures of the problem to help@almaxi.co.uk or call +44 141 237 6030 within 7 days of getting your order. Al-Maxi in Glasgow, UK will check each case and be fair to both sides.
If the dispute is settled fairly, we'll send a replacement of the same value to your address.
For exchanges, you'll need to cover the shipping and handling costs.
Discounted items, stitched articles, wedding wear, and couture dresses can't be returned or exchanged.
Once you buy Al-Maxi Wedding Fabric, you can't return or exchange it.
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