Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be returned in a saleable, unworn and undamaged condition in its original packaging, with all original tags and labels attached.

RETURN PROCESS

To return an item, place the item securely in its original packaging, We recommend any returns posted, are sent by recorded delivery as we cannot accept liability for items that do not reach us and mail your return to the following address:

Al-Maxi Centre Ltd
10/12 Albert Drive
Glasgow
G41 2PE

Unfortunately, we do not offer return fee. When returning unwanted items, you will be liable for the cost of posting it back to us.
We strongly recommend that you use a trackable method to mail your return and sent by recorded delivery as we cannot accept liability for items that do not reach us.

FAULTY OR INCORRECT ITEMS

All our items are inspected before dispatch, however, should if you receive a faulty or incorrect item please contact us via telephone 0141 237 6030 or e-mail almaxicentreglasgow@hotmail.com and send the item(s) back to us at the returns address in an unworn condition in its original packaging within 14 days of receipt.

All items are checked on being returned and if we find that your item is faulty then we will refund you the full cost of your product including your original delivery charges and the return fee. Please allow up to 14 days for your refund to be processed from the day you return the products. You will receive an email confirming the refund stating original order value with the refunded amount.

After you receive the refund confirmation email please allow for at least 5-10 working days for the money to be placed back into your account.
Your card issuer or bank is responsible for crediting your account therefore we do not have any control over the described time frame.
If your card has expired or has been declined we will arrange for another method of payment by contacting you via telephone or e-mail.

Please Note:

● Sale items are FINAL SALE and cannot be returned.